SHIPPING TO THE EU RESUMED - IOSS

We now have a system in place that collects tax and negates handling fees so customers should not be charged when their parcel is delivered. Shipping to the following countries/regions has been resumed - Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, France - Corsica, Germany, Greece, Hungary, Ireland, Italy, Italy - Sardinia, Italy - Sicily, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal - Azores, Portugal - Madeira, Portugal, Slovakia, Slovenia, Spain, Spain - Balearic Islands, Sweden.

IMPORTANT PRE-ORDER INFORMATION

If your order contains a game that has not yet been released (pre-order) the complete order will be shipped when ALL the games become available. Therefore, we strongly recommend that you place separate orders if you want to receive current titles now.

IMPORTANT INFORMATION FOR ORDERS SHIPPING TO CHINA

We are experiencing significant delays to items being processed and delivered in China. Whilst items destined for China are leaving the UK on time, flight cancellations and the redirection of all incoming export items via Shanghai means there are considerable delays to items being processed and delivered in China. This has created a backlog with China Post, which will take some time to clear. We are monitoring the situation closely and we will provide updates as we get them. Please be aware that items destined for China are taking considerably longer to be delivered than usual.

 RETURNS

Please note, all cancellations will be subject to a £3 fee. This covers  the fees that we are charged by the payment processing companies.